The Pier Hotel, Eastbourne - Reviews, Room Options & Prices 2025

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About the Hotel

4 Grand Parade, Eastbourne, United Kingdom, BN21 3EH

The Pier Hotel is a boutique hotel in Eastbourne, UK, known for its stunning views of the coastal landscape. Situated just a short walk from the iconic pier, it combines stylish accommodations with exceptional dining experiences. The hotel is designed to cater to a variety of guests, offering a welcoming atmosphere for both leisure and business travelers. Its proximity to cultural attractions and the beautiful South Downs National Park adds to its appeal.

Location

The Pier Hotel is conveniently located just 75 km from London Gatwick Airport, making it accessible for travelers. Eastbourne's cultural quarter, featuring theatres and galleries, is nearby, offering a range of entertainment options. Open top bus tours to Beachy Head and other attractions provide further exploration opportunities in this picturesque coastal town.

Rooms

Rooms at The Pier Hotel are designed with comfort and modern amenities in mind. Each room features free Wi-Fi, flat-screen TVs, and tea/coffee-making facilities. Guests can choose from several options, including single rooms with sea views and family rooms accommodating up to three guests. All rooms are en-suite, offering privacy along with a relaxing atmosphere.

Eat & Drink

The hotel's dining experience includes a menu inspired by culinary favorites, expertly prepared by award-winning chefs. Dine with unparalleled views over the Pier in the elegant dining room, where offerings range from a classic full English breakfast to light dishes like the Pier Hotel prawn cocktail. The relaxed Emerald Bar offers a diverse selection, emphasizing locally sourced ingredients.

Leisure & Business

Guests have access to various facilities, including a coffee lounge that serves barista-style coffee and light snacks. Concerts, live shows, and a terrace enhance the leisure experience, while the hotel's team can assist with special requests or bespoke menus for occasions. The hotel also caters to business needs, ensuring a comfortable environment for working travelers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

Max:

1 person

9 m²

Bed options:

1 Single bed

Heating

Bathtub

room details

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Double Room

Max:

2 persons

13 m²

Bed options:

1 Double bed

Heating

Bathtub

room details

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Single Room Sea View

Max:

1 person

11 m²

Bed options:

1 Single bed

Sea view

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

Eastbourne200 m

Airports

London Gatwick (LGW) 74.1 km

London City (LCY) 117.0 km

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Luggage storage

24-hour services

24-hour security

General

No smoking on site
No parking
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
24-hour security
Lift
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Business

Fax/Photocopying

Children

Board games

Spa & Leisure

Beach access
Leisure/ TV room

Room features

Free Wi-Fi in rooms
Heating
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Room decor

Carpeted floor

Location

4 Grand Parade, Eastbourne, United Kingdom, BN21 3EH

Map view

4 Grand Parade, Eastbourne, United Kingdom, BN21 3EH

City landmarks

20 Cornfield Terrace

Museum of Shops

820 m

Museum

Eastbourne Redoubt

1.3 km

Gallery

Towner Art Gallery

1.4 km

Museum

Eastbourne Lifeboat Museum

1.0 km

Museum

The Eastbourne Heritage Centre

880 m

Tower

Wish Tower

900 m

Event hall

Devonshire Park Conference Centre

780 m

Church

Christ Church

810 m

Gallery

Nigel Greaves Gallery

880 m

Unit 7

At The Makery

860 m

Gallery

Emma Mason Gallery

880 m

Museum

The Story of Eastbourne

1.0 km

Park

Carpet Gardens

1.0 km

Gallery

Art at the da Vinci

1.2 km

Mall

The Beacon

1.0 km

Gallery

Henry Paddon Contemporary Art

1.4 km

Amusement Park

Fort Fun

2.0 km

Lottbridge Drove

Eastbourne Miniature Steam Railway Adventure Park

2.4 km

Church

Parish Church of St Saviour & St Peter

700 m

5 Royal Parade

Treasure Island Adventure Park

1.2 km

Park

Princes Park

1.4 km

Western Lawns,

8th Duke of Devonshire

1.0 km

Gallery

Devonshire Collective

1.0 km

Eastbourne BN20 7DA

Grange Gardens

1.1 km

Garden

Motcombe Gardens

2.1 km

Eastbourne Seafront

Eastbourne Airbourne Airshow

1.4 km

23 Royal Parade

Eastbourne Beach

1.7 km

Park

Gildredge Park

2.0 km

Nearby

Harbour

Eastbourne Pier

40 m

Restaurants

COSMO Eastbourne

810 m

113-115 Seaside Road

Maple Chinese Hot Food Takeaway

890 m

52 Seaside Road

Seaside Pie and Mash

880 m

22 Seaside Road

Vina Kebab

890 m

24 Seaside Road

Kostas Greek Restaurant and Takeaway

880 m

25 Seaside Road

Vickery's Coffee House

260 m

234 Terminus Road

The Boardwalk

190 m

Lower Parade Nex To The Bogs

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

6.6

Location

9.4

Service

7.0

Dining

6.4

4.5/5 based on 108 reviews

#14 of 40 hotels in Eastbourne based on Tripadvisor

Kyle

United Kingdom, March 2025

6.6/10

I stayed at The Pier Hotel for one night and found it to be a decent experience overall. The location right across from the pier was fantastic, giving me beautiful sea views from my room. While the staff were friendly and accommodating, I did notice that the facilities, especially the cleanliness in some areas, could use improvement. Overall, I would consider returning in the future, especially for that lovely location.

Rooms

8.0

My room was nicely decorated and comfortable, but some areas needed a deeper clean. The bed was lovely and large, which contributed to a decent sleep, although I would have liked a table and chairs to sit at.

Service

7.0

The staff I interacted with were friendly and helpful, especially during breakfast. However, there was a slight hiccup during check-in where I felt the receptionist could have been better informed about room locations.

Location

10.0

The hotel’s location is ideal, being right opposite Eastbourne Pier and close to local amenities. It made exploring the area very pleasant, and I appreciated returning to a relatively peaceful environment after a day out.

Dining

6.0

Breakfast was self-service and provided a decent selection, although there were moments when certain items ran out. I felt the dining area was bright and welcoming, but the staff seemed a bit overwhelmed on the second day.

Facilities

5.0

The hotel had lovely character and charm, yet the cleanliness was a concern for me, especially in the bathrooms. Improvements in maintenance and attention to detail would enhance the overall experience.

Riley

United Kingdom, March 2025

6.4/10

I had a wonderful stay, primarily due to the amazing location and friendly staff. The spot right next to the pier made it so easy to explore Eastbourne. However, my room had a few issues, including an uneven floor and a rather low bed that might not suit everyone. 😅 Overall, it was a pleasant experience, but a few improvements could enhance the comfort level.

Rooms

6.0

My room was generally clean and I appreciated having a fan, but it was lopsided, which was a little uncomfortable. I booked a double room, but it felt more like a twin room since the beds were pushed together. Also, the window was positioned high, making it hard to enjoy the view from bed.

Service

8.0

The staff were exceptionally friendly and helpful, assisting me whenever I had questions. I felt welcomed, and they offered local recommendations that enhanced my visit.

Location

9.0

The hotel's location is fantastic, just two minutes from shops and ten minutes from the train station. Being right next to the pier was perfect for a seaside getaway!

Dining

7.0

I found the breakfast options to be of good quality, especially the eggs Benedict. Although I had to hurry, it was a great way to start my day before heading out to explore.

Facilities

6.0

While I enjoyed my stay, I felt there could be improvement in certain facilities and services to elevate the overall experience. For instance, having keycards instead of traditional keys would have been appreciated.

Jackson

United Kingdom, March 2025

5.2/10

My stay at The Pier Hotel had its ups and downs. The location, directly across from the pier, was fantastic for exploring the area. but I encountered some maintenance issues in my room. While the staff were generally friendly and went out of their way to help, there were clear lapses in the overall cleanliness that left much to be desired.

Rooms

5.0

I found the room to be cozy, and the bed quite comfortable. but it was a bit cramped, making it hard to store my luggage properly. The cleanliness was a concern, especially with hair on the shower tiles.

Service

7.0

The staff were warm and approachable, and they tried to assist with my room issues promptly. though there were instances where the service felt a bit inexperienced.

Location

9.0

The hotel's location was unbeatable, right across from the pier and close to local attractions. it truly made my visit enjoyable despite the other issues.

Dining

6.0

Breakfast was decent, with a good selection. but the dining area appeared unkempt, which took away from the overall experience.

Facilities

5.0

Although there are some lovely touches, like the beautiful sea views, the facilities need improvement. particularly with the lift being quite small and slow.

Dominic

United Kingdom, December 2024

6.6/10

I had a pleasant stay at The Pier Hotel, thanks to its prime location right across from the beach, making it easy to hit the promenade. The staff were super friendly and helpful, but I did find the room a little cramped, and the TV was a hassle. Overall, it was a decent experience, though the noise from seagulls was a bit much in the early morning.

Rooms

6.0

My room had recently been redecorated, but the strong paint smell was a downside. The view was not great since I was at the back, but the bed was comfy and the shower was functional.

Service

8.0

The staff were really nice and attentive. They went out of their way to help, even recommending parking options, which I appreciated.

Location

9.0

The hotel is in an excellent location close to shops and right across from the pier, which made it super convenient for exploring Eastbourne.

Dining

7.0

Breakfast was good, but I found it a bit pricey for what it was. I opted to go into town instead, where I found some tasty options for less money.

Facilities

6.0

The hotel had all the basic amenities I needed, but the parking situation was a bit tricky, requiring a permit and some driving around to find a spot.

Lily

United Kingdom, November 2024

5.0/10

I recently stayed at The Pier Hotel and was impressed by its fantastic location right in front of the pier and the well-kept gardens. My room was comfortable and clean, and the staff were quite friendly, particularly Mourad at reception, who provided a warm welcome. Unfortunately, I had some issues with the reception not being staffed late at night, which made getting back in a challenge. However, overall, it was a decent stay with room for improvement.

Rooms

8.0

My deluxe double room had a lovely sea view and was spacious with high ceilings. The bed was comfortable, and the mini fridge was a nice touch for keeping drinks cool.

Service

5.0

While most staff, especially Mourad, were very friendly and helpful, I faced a significant issue upon returning late one night when nobody answered the doorbell, leaving me feeling quite frustrated.

Location

10.0

The hotel is perfectly located right on the seafront, making it easy to enjoy walks along the beach and access local attractions within a short distance.

Dining

6.0

I didn't eat at the hotel much as there were no prominent dining options available during my stay, but I did appreciate the proximity to nearby restaurants.

Facilities

6.0

The hotel's updated decor is appealing, and while there were cleanliness standards maintained, the lack of staff presence for assistance was a drawback I encountered.